Returns & Exchanges

We want you to love your Women’secret purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Please note that for hygiene reasons, certain products like earrings and opened intimate apparel cannot be returned.

1

Initiate Your Return

Log into your customer account and select the items you wish to return from your order history to generate a return request.

2

Prepare the Package

Place the items in their original packaging with all tags attached, including the printed return form inside the box.

3

Ship the Items

Drop off your package at an authorized collection point or schedule a home pickup using the pre-paid shipping label provided.

4

Receive Your Refund

Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing